 |
| Soal Phone Call Messages dengan Kunci Jawaban-ekowahyudi.my.id |
PHONE CALL MESSAGES
Pada kelas XI semester gasal (1), terdapat materi pembelajaran tentang phone call messages. Pada materi ini, kamu akan belajar tentang bagaimana bercakap melalui media telephone dengan baik dan benar. Adapun kompetensi belajar ini adalah memahami dan menerapkan struktur urutan dalam bertelepon dengan baik dan benar, mampu memberi dan merespon ucapan salam, mampu mengucapkan number dengan benar, mampu menyampaikan informasi dengan benar, mampu menawarkan bantuan dengan benar, mampu menyampaikan identitas diri dengan benar, mampu mengucapkan kalimat meninggalkan pesan dengan benar, dan mampu menutup salam dengan benar.
Tujuan Pembelajaran:
1. Siswa dapat mengidentifikasi ungkapan meminta informasi terkait pesan telepon
2. Siswa dapat menyapa dan merespon ketika telepon berlangsung
3. Siswa dapat mengungkapkan kalimat meninggalkan pesan telepon
4. Siswa dapat mengungkapkan kalimat penutup ketika kegiatan bertelpon akan berakhir
Dalam dunia kerja atau bisnis, panggilan telepon memegang peran penting. Telepon memungkinkan kita untuk melakukan berbagai hal, seperti memesan barang atau jasa, membuat perjanjian, mengatur ulang jadwal pertemuan, dan masih banyak lagi, tanpa harus bertatap muka secara langsung.
1. Receiving a phone call (menerima panggilan telepon)
Bacalah kalimat-kalimat di bawah ini.
- Good morning. Zenshin Robotics. Agung Kusrendra speaking. What can I do for you?
- Good morning. Zenshin Robotics. Agung Kusrendra speaking. How can I help you?
Kedua kalimat di atas adalah ucapan menerima panggilan telepon.
Kamu bisa menggunakan aturan di bawah ini dalam menerima panggilan telepon
1. Greet the caller (menyapa orang yang menelepon).
Contohnya: Good morning. Good afternoon. Good evening.
2. State your company's name (menyatakan nama perusahaan mu).
Contohnya: Zenshin Robotics. Gaoming Software.
3. Mention your name (sebutkan namamu)
COntohnya: Agung Kusrendra speaking. It's Rendra Wijaya.
4. Offer an assistance (Menawarkan bantuan).
Contohnya: What can I do for you? How can I help you?
Pelajari contoh lain ucapan yang digunakan untuk menerima panggilan telepon di kotak berikut ini.
- Good afternoon. Gebouw Constructions. My name is Zack Cullen. What can I do for you?
- Good morning. Gloss Tirage Corporation. This is Susan Yang. May I help you?
- Good afternoon.Galvia Apparel. Sabrina speaking. How can I help you?
2. Making a Phone Call (Menelepon)
Baca kalimat berikut ini.
- Good morning, Mr. Kusrendra. This is Niken. ... By the way, I'm calling because I need information about Delta Projects. Is Mr. Haris around?
- Good afternoon. This is Andre Wijaya from Gaoming Software. I'd like to speak to Mrs. Priyanka, please.
Kalimat di atas merupakan ucapan yang digunakan untuk menelepon.
Kamu bisa menggunakan aturan di bawah ini ketika menelepon seseorang.
1. Greet the receiver (menyapa orang yang menerima telepon).
Contohnya: Good morning. Good afternoon. Good evening.
2. Mention yor name and/or company's name (sebutkan namamu atau nama perusahaanmu)
Contohnya: This is Niken. This is Andre Wijaya from Goaming Software.
3. State your reason for making a call. (Menyatakan alasan kamu menelepon).
Contohnya: By the way, I'm calling because I need information about Delta Projects.
I'd like to speak to Mrs. Priyanka Sucipto, please.
Dengan mengikuti aturan-aturan tersebut, kamu akan dapat mengatur dan menerima panggilan telepon dengan lebih profesional, membantu membangun hubungan yang baik dalam dunia kerja dan bisnis.
TASK 1
Fill the blanks with the correct answer by choosing
words or phrases in the box
Anita:
1. .............. .Is this Mr. Irham Prasetya?
Irham:
Good afternoon. Yes I am. 2...............?
Anita:
I am Anita from Bentang Ilmu Publishing. 3.............. that your
script has passed the selection. I have tried to reach you at your e-mail two
days ago, but it seems you don’t open it, yet.
Irham:
Oh, really? I can hardly believe it. I am sorry. I 4. .............. my
e-mail password and it couldn’t be recovered, yet.
Anita:
No problem. Following up the selection, 5...............to discuss your
novel publishing. We have scheduled it on October 15th, 2022. 6.
..............?
Irham:
Sure. So, what time should I 7.
..............?
Anita:
You have to come at 8 a.m. Please wear formal suit.
Irham:
Okay, I’ll remember that.
a. come d. We would like to inform you g. We would like to invite you
b. Good afternoon. e. Can you attend this meeting h. Who is speaking there?
TASK 2
Based on the TASK 1, now answer these questions correctly.
1. Who are the participants in the dialog?
2. Why does Anita call?
3. What does Anita want Irham to do?
4. When will the meeting be held?
5. What suit should Irham wear in the meeting?
TASK 3
Arrange this sentences into a good order in the form of dialog.
Ms. Niken: Good morning, Mr. Kurendra. This is Niken.
Ms. Kurendra: Okay. Please hold the line. I’ll check
if he’s available at the moment.
Ms. Niken: Pretty good, thanks. How about you?
Mr. Kusrendra: Hi, Niken. How’s it going?
Ms. Niken: Sure. Thanks.
Mr. Kusrendra: Good morning. Zenshin Robotics. Agung
Kusrendra speaking. What can I do for you?
KUNCI JAWABAN
TASK 1
Anita:
1. Good afternoon .Is this Mr. Irham Prasetya?
Irham:
Good afternoon. Yes I am. 2. Who’s speaking there?
Anita:
I am Anita from Bentang Ilmu Publishing. 3We would like to inform you
that your script has passed the selection. I have tried to reach you at
your e-mail two days ago, but it seems you don’t open it, yet.
Irham:
Oh, really? I can hardly believe it. I am sorry. I 4. forgot my
e-mail password and it couldn’t be recovered, yet.
Anita:
No problem. Following up the selection, 5We would like to invite you to
discuss your novel publishing. We have scheduled it on October 15th, 2022. 6.
Can you attend this meeting?
Irham:
Sure. So, what time should I 7. come?
Anita:
You have to come at 8 a.m. Please wear formal suit.
Irham:
Okay, I’ll remember that.
TASK 2
- Anita and Irham
- To discuss his novel publishing since his novel script has passed the selection
- To invite her to the office
- October 15th, 2022
- Formal suit
TASK 3
Mr. Kusrendra: Good morning. Zenshin Robotics. Agung Kusrendra speaking.
What can I do for you?
Ms. Niken: Good morning, Mr. Kurendra. This is Niken.
Mr. Kusrendra: Hi, Niken. How’s it going?
Ms. Niken: Pretty good, thanks. How about you?
Mr. Kusrendra: I’m good, thanks.
Ms. Niken: By the way, I’m calling because I need information about Delta
Projects. Is Mr. Haris around?
Ms. Kurendra: Okay. Please hold the line. I’ll check if he’s available at
the moment.
Ms. Niken: Sure. Thanks.
TASK 4
1. a
2. b
3. e
4. b
5. c
Baca Juga:
0 komentar:
Posting Komentar